Job Opening :: VIP Concierge Agent


The VIP Concierge Agent provides courteous, efficient and professional service to our VIP Casino guests as well as providing Concierge duties to all resort guests. Agents perform various functions related to hotel registration, room and restaurant bookings, assisting higher level VIP casino guests, and supporting the Casino Host/Special Events Teams.


  • Ability to multitask.

  • Self-starter, ability to work both supervised and unsupervised.

  • Previous experience in related field: Hotel/Casino/Customer Service.

  • Experience with the AS400, CMS Tracking System, and/or DineTime preferred.

  • May be required to work varying schedules based on business needs.

  • Knowledge of Reno/Sparks/Tahoe area a must.

  • High school diploma or equivalent, college degree preferred.

  • Must be 21 or older.

  • Ability to lift up to 20lbs.


Providing the best hotel service and amenities is an art that the Peppermill Reno has perfected over 50 years.

Peppermill employees are given the tools from the first day to make a difference and be a part of meaningful experiences with guests and fellow employees.

We offer a competitive benefits package which includes free employee covered parking, company provided uniforms and laundry, a free daily meal, comprehensive medical, dental, vision after 90 days of employment and much more.

Join our family at Peppermill and work with the most amazing individuals Northern Nevada has to offer.



Additional Information

Peppermill Reno
VIP Services
Shift Preference
Employment Duration